No, Shira is not a licensed therapist, and Snake Therapy is not a substitute for professional mental health care. It’s a great supplemental addition to care you are already receiving, but it should not be a replacement.

We combine education with mindfulness and empathy for both reptiles and humans alike. Our goal is not just to educate, but to inspire wonder, respect and appreciation, as well as to help facilitate mutually beneficial relationships between reptiles and humans.

Because our products are custom/made by hand, refunds are only offered for extenuating circumstances. Our extensive order forms and transparent communication provide plenty of opportunity to ensure you’re getting what you paid for! However, if a product arrives damaged, you may reach out to us within 24hrs of receiving it and we can discuss options for replacement or refunds. You must submit images of the damage along with the request.

We take safety for both humans and our snakes very seriously. Every in-person visit will start with clear ground rules and safety protocols to follow during interactions to ensure that everyone involved has a good experience. Our snakes are well socialized and accustomed to being around people.

Anything with a mouth can bite! But snakes only bite for two reasons: when they’re scared or to eat their prey. We are not their prey, and our ambassador snakes are well socialized and used to people, so as long as we make them feel safe, they have no reason to bite. There is always the possibility that a mistake could happen, but it is extremely unlikely as long as safety protocols and instructions are followed.